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Palisade Collection – Elevating the Patient Experience

The Palisade furniture collection, elegant and functional design. It was created to offer the guests of patients the highest possible degree of comfort in a limited space. Research has shown that the proximity of family members has a positive effect on the recovery process of the patient. The collection includes a comfortable sofa with side shelf and end table and an ergonomic work chair with a corresponding desk.

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© Nemschoff

Nemschoff’s Palisade™ Collection encourages family and guest participation in the healing process by creating a welcoming and responsive setting within the patient room. Offering seating, technology support, lighting, storage, sleeping and work space, Palisade anticipates and supports the needs of these care partners who spend days and nights away from home to comfort and support loved ones. Meeting critical guest needs in extremely limited space accommodates them and keeps them fully engaged.

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© Nemschoff

“So often design is preoccupied with glamour and not with the mundane things that affect us on a deeper level. This project seeks to address something that will inevitably affect us all profoundly at some time in our lives. It’s not glamorous and it’s not fashionable but that does not mean we should not be giving it the maximum of attention” – Jury Commentary / CORE77 DESIGN AWARD

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Palisade FLOP SOFA – © Nemschoff

Not long ago, strict hospital visitor policies prevented family from keeping a close watch on their loved ones. Across the U.S., even the next-of-kin’s ability to comfort, support, and protect the patient was often limited to a narrow window of visiting hours. Staying overnight in the patient room was nearly unheard of. But today, healthcare organizations are recognizing the value of adding loved ones to the patient’s support team.

Evidence confirms the value of family members’ presence. Studies have linked the presence of family members to less patient anxiety, lower mortality rates, and fewer medical errors. While the need for accommodating family members in the patient room has become ever more apparent, the solutions for doing so have lagged behind.

With a long history of addressing patient needs in healthcare environments, Nemschoff took on the challenge. In 2013, the company’s R&D group asked designer Jess Sorel of Sorel Studio in San Francisco to envision a better way to accommodate guests in healthcare facilities.

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Palisade FLOP SOFA – © Nemschoff

The design brief for the project included the famous quote by Charles Eames: “The role of the designer is that of a very good, thoughtful host anticipating the needs of his guests.” Designer Jess Sorel took this to mean “that the accommodations had to host the guest, as well as signal a sense of welcome from the care facility. The hosting relationship had to be readily apparent.”

The Palisade Collection is the result. It is designed to encourage guest participation in the healing process by creating an accommodating and responsive setting within the patient room. Using a human-centered approach to incorporate comfortable and accommodating amenities, this collection is designed to anticipate and support the needs of guests.

Offering seating, technology support, lighting, storage, sleeping and work space, Palisade has thoughtful features that make it easy for guests to talk eye-to-eye with patients, share meals, entertain themselves, check in at the office, and sleep without leaving the patient’s side.

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Palisade DAYSTAND – © Nemschoff

Palisade’s design yields high functionality while minimizing its footprint. Built-in chargers for phones and tech let guests stay connected to the outside world while staying near the patient. The sofa coverts into a sleep surface, the stool tucks into the daystand, and a mobile table has legs that slide under the sofa—options that let guests choose where to position themselves for conversation, comfort, work, meals, or sleep.

From the way the sofa arms and back wrap the user, to the tree-like form of the coat stand, to the visually soft yet functionally durable and easily cleanable materials, Palisade brings a warm, welcoming modernism to healthcare settings.

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Palisade DAYSTAND – © Nemschoff

Jess Sorel:

NEMSCHOFF/HERMAN MILLER HEALTHCARE 2014 • Family and friends are a key part of a patient’s healing process. They have an important role as care partners–to help their loved ones get well by staying at their side, supporting their needs, and listening to and exchanging important information with the healthcare staff. Palisade was created to support this important work of family and friends by creating a comfortable and responsive setting to make them feel welcome and connected to the patient. Palisade provides a dedicated space for guests and was designed to provide them with a sense of belonging as they become part of the care team.

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Palisade COATRACK – © Nemschoff

Nemschoff:

Nemschoff’s new Palisade™ Collection is designed to encourage guest participation in the healing process by creating an accommodating and responsive setting within the patient room.

Using a human-centered approach to incorporate comfortable and accommodating amenities, this new Nemschoff collection is designed to anticipate and support the needs of guests within the limited space of patient rooms. It is also designed for use in other areas within health systems, such as lounges, waiting rooms, and public spaces, where the experience of waiting can influence the perception of care, and also caregiver lounges and respite rooms

Palisade is based on research that shows the presence of family members can improve patient communication, satisfaction, and outcomes. In a recent study at Methodist Hospital in Indianapolis, family support was shown to lower the potential for patient injury, preventing additional intervention and cost. By providing family areas in patient rooms, patient falls were cut by two-thirds compared to rooms with no family accommodations.

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Palisade STOOL – © Nemschoff

“It is well known that the support of family and friends has a positive effect on the patient experience,” said Dave Ruppel, Nemschoff Vice President and General Manager. “The Palisade Collection was designed to offer a sense of welcome and comfort to guests, supporting their need to work, eat, sleep, and stay close to their loved one.”

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Palisade TOTE – © Nemschoff

“Palisade is a thoughtful solution that recognizes the fact that families and friends function as a critical part of the caregiving team,” added Louise McDonald, President of Herman Miller Healthcare.

Building upon years of knowledge and leadership in the sleep solutions category, Nemschoff designed Palisade to be a more complete family-centered solution that elevates the critical role of guest and family support to improve outcomes, and enhance safety and workflow within the patient room.

The Palisade Collection features seating, technology support, lighting, storage, sleeping, and work space. Designed for Nemschoff by Jess Sorel of Sorel Studio, Palisade supports multiple functions within the patient room footprint while providing the flexibility to adapt to the continuous change in healthcare facilities.

While traditional patient rooms focus on patients, Sorel was intrigued by the idea of focusing on another important element within that same space. In designing Palisade, he created an environment that speaks to patients’ guests first, instantly projecting a sense of welcome and support.

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Palisade MOBILE TABLE – © Nemschoff

“From the minute you walk into the room, you can immediately see that there is something different here, and you are the target,” said Sorel. “Once this guest has been effectively cared for, it enables them to turn their attention to hosting the patient. It’s fascinating to think of hosting as not only a person-to-person relationship, but also something a space can communicate to a person.”

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© Nemschoff

Palisade includes a sofa that converts to a sleep surface, open and intuitive storage, a guest stool designed to sit next to the bed and support eye-level guest-to-patient interactions, and a mobile table with legs that slide under the sofa for a more efficient footprint.

“Palisade is ideal for facilities where space is at a premium, but comfort and satisfaction can’t be compromised,” said Ruppel. “Through comfortable, flexible solutions, facilities will be ready to support patients and their guests, while still maximizing hospitals’ use of space and return on investment.”

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© Nemschoff

Three key concepts that the Palisade Collection embodies are accommodation, connectivity, and space efficiency:

  • Accommodation: Palisade’s thoughtful features make it easier for guests to talk eye-to-eye with patients, share meals, check in with the office, and sleep without leaving the patient’s side. Meeting all of these needs makes guests feel welcomed and keeps them connected to their loved one so they can support the healing process.
  • Connectivity: Optional technology lets guests stay connected to the outside world while staying near the patient. Dedicated power and USB outlets ensure that guests can easily find a place to plug in their phones and laptops without disrupting caregivers’ activities.
  • Space Efficiency: Integral features make Palisade more functional while minimizing its overall footprint. Individual components are designed to nest, move, or provide extra functions—such as lighting and coat storage—by leveraging vertical space.
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© Nemschoff

Nemschoff Director of Product Development Gary Cruce said, “We’re particularly proud that this product continues to be singled out for recognition. The support of family and friends is critical to the patient experience, and yet it really hasn’t been given the full attention it deserves. We feel that Palisade brings significant design innovation and functionality to the place where it matters most — the patient room.”

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© Nemschoff

Data:

Name: Palisade
Type: Furniture Collection
Materials Combination: Wood + Fabric, Wood + Metal, Eco / Recycled / Green
Dimensions: Varies
Colors: Mix / Multi Color
Year: 2014

Awards:

  • 2016 – CORE77 DESIGN AWARD – Category: Furniture & Lighting – Professional Winner
  • 2016 – German Design Award – Category: Excellent Product Design > Furniture – Special Mention
  • 2014 – Interior Design Magazine Award – Best of Year Awards – Category: Furniture > Healthcare – Winner
  • 2014 – Chicago Athenaeum Museum of Architecture and Design Awards – Good Design Award
  • 2014 – Nightingale Awards –  Healthcare Design Conference – Best of Competition
  • 2014 – Nightingale Awards –  Healthcare Design Conference – Gold award
  • 2014 – Architectural Record Awards – Record Product – Winner
  • 2014 – Best of Neocon Awards – Silver award

The people:

Furniture Designer: Jess Sorel – San Francisco, United States
Manufacturer: Nemschoff – 909 North 8th Street, Sheboygan, Wisconsin 53081, United States
Text Description: © Courtesy of Jess Sorel, Nemschoff, CORE77 DESIGN AWARD
Images: © Nemschoff

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Palisade Collection / Jess Sorel for Nemschoff
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